@GooglePlayMusic don't have access to the email account associated with my Google play account any more and can't use Google play without sign in, am I able to transfer my account to a different email address? I don't want to pay for a service I can't use
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Antwort an @itsdanmoore_
Hi there, let's connect you to a Google Play Music specialist to sort this out: https://goo.gl/56Mx1y . Hope this gets resolved!
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Antwort an @itsdanmoore_ @GooglePlayMusic
Still can't use Google music or sign in, how can I change the email on my account?
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Antwort an @itsdanmoore_
Hey Dan, you wouldn't be able to change the email on your account. To confirm, do you encounter an error? Have you tried the account recovery steps listed here: https://goo.gl/Uj9Kj9 ? Let us know if it works!
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Antwort an @GooglePlayMusic
The only thing I can do is remove the Google account on my laptop, how do I stop paying for a service I can't access? I don't have access to the email account because it's a university account
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Antwort an @itsdanmoore_
Understood! You can contact our support team by signing into any of your email accounts. They will look into this further.
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Antwort an @GooglePlayMusic
What's the contact email? I can't get phone support because it is closed
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Thanks for bringing this to our attention, we'll pass it along!
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