@GooglePlayMusic bruh my preorder for TMYLM didnt go through so how do i freaking buy the album now
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i preordered the album and i didnt get it bc of an issue with my paypal, well that issue is sorted out now, so why won't it let me buy it??
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Antwort an @smaIIdogs @lovethatvato
Hey, are you getting any error message while pre-ordering the album? Share more details and we'll do our best to help!
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Antwort an @GooglePlayMusic
i preordered the album a couple days ago, the album is already out. the only message im getting ispic.twitter.com/8ejea82mgy
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Antwort an @smaIIdogs @lovethatvato
Hmm! Here's a few steps you can try to fix this issue: https://goo.gl/2bYSqf . Let us know if it works.
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Antwort an @GooglePlayMusic
k, the reason its not in my library is because i haven't paid for it, my problem is it says i already bought it, so i cant re-attempt to pay
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Antwort an @smaIIdogs @lovethatvato
Got it! Let's follow these steps: Settings > Apps > Google Play Music > Storage > Clear cache. Try again to buy the album. Does that work?
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Antwort an @smaIIdogs @lovethatvato
That's odd! Mind trying these: Settings > Apps > Google Play Music > Storage > Clear data? This will delete your offline music from the app.
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Antwort an @GooglePlayMusic
that didn't work either :/ is there no way to somehow refund the "purchase"?
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If you've been charged, we could refund! Let's connect you with one of our specialists to fix this order issue: https://goo.gl/J6ukBV
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Antwort an @GooglePlayMusic
no, i haven't been charged, that's why i can't access the music. but play is acting like i HAVE bought it.
0 Antworten 0 Retweets 0 Gefällt mirDanke! Twitter wird dies nutzen, um deine Timeline zu verbessern. Rückgängig machenRückgängig machen
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