@GooglePlayMusic "couldnt prepare radio. Please try again" errors constantly, can't listen to radio stns on any device incl #googlehome
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Antwort an @KylieHeartsOz
Hi Kylie. Just to confirm, are you accessing Google Play Music on the app or the web? Let us know. We'll do our best to help.
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Antwort an @GooglePlayMusic
my Google home can't play radio stations any more either which was the feature I loved the most, feel like I wasted my $$
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Antwort an @KylieHeartsOz
Got it. Have you tried to sign out from your account, and sign in again? Does that make a difference?
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Antwort an @GooglePlayMusic
where is the sign out function in the music app?
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Antwort an @KylieHeartsOz
Understood. Sign out from your Google account and sign in again. Does it help?
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Antwort an @GooglePlayMusic
signed out and back in of my Google account. Did not help.
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Antwort an @KylieHeartsOz
Thanks for trying. We want to sort this for you. Let's connect you to a Google Play specialist: https://goo.gl/J6ukBV .
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Antwort an @GooglePlayMusic
can you put me in touch with a real specialist please??
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Got it. We'd like to chat further about this. Follow us & let us know when you do so we can move this conversation to DM.
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