@GooglePlayMusic My mom signed up for unlimited. It wont play any music. Tried clearing cache and restarting phone. Still nothing.
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Antwort an @VeronicaH280
@VeronicaH280 Hi there. What device and music app version do you have? Let us know and we'll be happy to help.2 Antworten 0 Retweets 0 Gefällt mir -
Antwort an @GooglePlayMusic
@GooglePlayMusic When I click on free trial option it takes me to upgrade to family plan screen1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @VeronicaH280
@VeronicaH280 Hmm. Try uninstalling and re-installing the Play Music app updates. Does that help?1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @GooglePlayMusic
@GooglePlayMusic It sort of helped? I reinstalled the update but none of the album covers show up. It works better with non-updated version1 Antwort 0 Retweets 0 Gefällt mir
@VeronicaH280 Try clearing the app's cache/data. Settings > Apps > Google Play Music > Clear cache & data > restart device. Does that work?
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