Someday I'll remember that buying an album on @GooglePlayMusic & expecting it to be downloaded before I have to leave for work is a fantasy.
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Antwort an @klff_
@klff_ Oh no! Are you still having trouble with the album download? Let us know and we'll be happy to help.1 Antwort 1 Retweet 1 Gefällt mir -
Antwort an @GooglePlayMusic
@GooglePlayMusic no, it started when I got to work and connected to that wifi - though I'm not convinced I didn't get charged twice
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Antwort an @klff_
@klff_ Hmm. You can check your billing history: Open your Play Store > Menu (3 lines) > My account > Order history. Does that help?1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @GooglePlayMusic
@GooglePlayMusic yes, I have been charged twice (also had 2 confirmation emails & 2 PayPal emails!) How can I go about getting a refund?1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @klff_
@klff_ Got it. Let's connect you to a Play Music specialist to sort this out. You can request a call here: https://goo.gl/BJ6iYZ .1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @GooglePlayMusic
@GooglePlayMusic thanks for all your help! I'll put the request in tomorrow when I'm not super tired
1 Antwort 0 Retweets 0 Gefällt mir
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