@GooglePlayMusic I can't even open my music app it keeps gives me the message "unfortunately play music has stopped" please help
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Antwort an @drakemartin97
@drakemartin97 Hi there. Try clearing cached data: Settings > Storage > Cached data > Clear cached data > Restart device. Does that help?1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @GooglePlayMusic
@GooglePlayMusic No, it still giving me the message "unfortunately Google play music has stopped"1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @drakemartin97
@drakemartin97 Got it. Try uninstalling and re-installing the Play Music app updates. Let us know how it goes.1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @GooglePlayMusic
@GooglePlayMusic that doesn't work does have to be my phone? I have a Kyocera phone and I can only use my music app if I "unistall updates"2 Antworten 0 Retweets 0 Gefällt mir
@drakemartin97 Let's connect you to a Play Music specialist to sort this out. You can request a call here: https://goo.gl/BJ6iYZ .
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