@GooglePlayMusic I had an album on my phone but it disappeared like it didn't exist. I checked another device and the website for Google music and it shows up. Is there anything I can do to make it reappear on my phone?
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Antwort an @ligatureD3siGn
That doesn't seem right – if you haven't already, try clearing your app's cache and refresh your library by tapping on Menu > Settings > Refresh. If it's still not showing up, you can re-download the album by following the steps here: https://yt.be/help/uqs6 . Keep us posted.
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Antwort an @GooglePlayMusic
The album appears in YouTube music but not in Google music. I have cleared the cache and removed the downloaded Playlists. But when I search for the album in Google play music it still can't find it.
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Antwort an @ligatureD3siGn @GooglePlayMusic
I tried uninstalling and reinstalling the app but
#30secondstomars album America is not there. The singles appear but the album itself is gone.1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @ligatureD3siGn @GooglePlayMusic
I tried one more time. In the phone's settings > app settings I cleared cache and data, it removed some Playlists I made from songs on my SD card but the album still hasn't appeared.
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Appreciate all the details – we recommend reaching out to our live support team (via chat or email) here for further help: http://yt.be/help/purchases . Hope this gets resolved.
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Antwort an @GooglePlayMusic
Thanks will do that. Hopefully it's something easy to fix
0 Antworten 0 Retweets 0 Gefällt mirDanke! Twitter wird dies nutzen, um deine Timeline zu verbessern. Rückgängig machenRückgängig machen
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