I just discovered that I've been paying for BOTH @GooglePlayMusic and @YouTube Premium even though Play Music is bundled with YouTube Premium, because signing up for one doesn't cancel the other. This is an astonishing abuse of customers, and very dark UX. Shameful.
Sorry for the confusion – we recommend reaching out to our live support team so that they can help with your subscription concerns. They'd also be able to provide refunds, if necessary. Get in touch with them here: https://yt.be/help/purchases
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Thanks. I'll be asking for a full refund of the double charges. Even so, this should NEVER have happened. It is an astonishing abuse of power and puts the onus on the end-user for something that is clearly the responsibility of the service.
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No person would ever willingly pay for the same service twice. That's a user journey with zero paths.
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