@GooglePlayMusic The service is not loading on my browser. The page itself loads but I get an error message saying the page can't contact Play Music (I guess it means the servers?). Tried both Firefox and Chrome. Any ETA on when you'll be back up?
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Antwort an @tinytempest
Appreciate the info – does it also happen even if you're in Incognito mode? You can also try restarting your computer or clear the browser's cache/cookies. If you have other devices, try to access the page or the app and see if you'll get the same error. Keep us posted!
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Antwort an @GooglePlayMusic
I can't get to google play in incognito mode. I restarted the computer but still get this:pic.twitter.com/FwY15Vfte5
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Antwort an @tinytempest @GooglePlayMusic
Ah sorry, I can get music in incognito. And I just tried and yes it plays, so why won't it play in a regular window?
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Just to confirm, have you tried clearing your browser's cache and cookies: http://yt.be/help/Cko1 . If you have and the issue still persists, we recommend that you reach out to our live support team for further help: http://yt.be/help/i16t
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