Anyone elses #GooglePlay music not been able to play music for like a week now?? Never had problems before last week and used this for almost a year #help @GooglePlayMusicpic.twitter.com/L7vYtoxkhK
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Antwort an @itstownsend
Thanks for reaching out to us. Are you accessing Google Play Music in a browser or in the app? Share more info and we'll do our best to help.
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Antwort an @GooglePlayMusic
The app. Its generally songs ive download to my phone. Starts playing then says something like "this stream not available" changing songs/albums etc doesnt help .
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Antwort an @itstownsend @GooglePlayMusic
When it first started though songs would randomly start partially blanking out then continue like nothing happened... now they no longer continue and the error pops up
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Antwort an @itstownsend
Appreciate the info, Amy. Try clearing the app's cache. Here's how: Play Music app > Menu > Settings > Clear cache > Restart Device. Also, let's try the steps in this guide to sync your library: https://goo.gl/fEgKRW . Let us know if that works.
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Antwort an @GooglePlayMusic
Seems to have fixed it so far. Will message again if problem reappears. But so far so good :D
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We’re glad to hear that!
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