@GooglePlayMusic can you tell me why my son's account is free version yet the whole family is on premium.
We'd like to help. Just to confirm, have you tried these steps listed in our Help Center article: https://goo.gl/r92doM ? Keep us posted.
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I have tried all of them. He is linked to my account via family link, but it's no longer showing premium. He's unable to play or search for anything.
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Thanks for trying those steps. Our Google Play Music support team will sort this out for you. Please get in touch here: https://goo.gl/YN8zwG . Hope this gets resolved.
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