@GooglePlayMusic After wasting almost 30 minutes with you customer support (Joseph V.), and getting no good answer, is there any chance someone can help me out with a family subscription plan question?
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Thanks. I’ve had an individual plan for almost a year. I uploaded my library and purchased multiple songs/albums. I upgraded to the family plan so my daughter can access my library. I linked her account to the plan. Yet, she can’t see any existing songs or playlists. Why?
You're welcome! If you upgrade to Google Play Music family plan, you can share your subscription benefits with up to 5 family members. However, you can't share your "Music library." Let us know if you have question.
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Then I have no reason to keep the family plan.
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You can share eligible purchased items (Movies, TV shows, Apps, Games and Books) using Family Library. But Music and Newsstand purchases can't be shared. If you want to downgrade, please reach out to us here: https://goo.gl/56Mx1y
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