@GooglePlay Hi, i just checked my bank statement online and i have been charged £11.99 but i havent bought any apps and i have checked all devices that i know that have my bank card on them
Hi James, sorry to hear that. You can request refund for any unauthorize Google Play purchases. More info here: https://goo.gl/wfofC5 . Hope that helps.
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Thanks for the help, does it usually take the full 7 days to be completed or could it be less?
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Refunds take different amounts of time depending on how you paid. Refund timelines for all supported payment methods are detailed at the bottom of this Help Center article: https://goo.gl/mSzibF . Let us know if you any questions.
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