Happy to *finally* see @youtubemusic & @YouTube Premium in Canada. Signed up immediately. But now, do I have to cancel my @GooglePlayMusic membership? How does this work?! @TeamYouTube #help
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Antwort an @mortonjmthea
Glad to hear that you're happy! You don't have to cancel, Google Play Music is still around and you can access all your purchases, uploads and playlists just like normal. Hope this helps.
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Antwort an @TeamYouTube
Sure does. Will I be charged separately for Google Play Music and YT Premium though?
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Antwort an @mortonjmthea
We've send you DM.
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Antwort an @TeamYouTube
HI! I had more questions re: billing today, and your customer service folks straight up CANCELLED my
@GooglePlayMusic subscription. That's not what I wanted!!!!!1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @mortonjmthea
Sorry for the trouble. Our Google Play Music support team will sort this out for you, contact them here: https://goo.gl/68j1Ue
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Antwort an @GooglePlayMusic
Got to speak to someone in the phone. Happy it worked out. A bit disappointed Google of all places couldn't figure out subscription upgrades in the first place, but all is well. For now.
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Glad it worked! Reach out to us if you have any other questions.
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