@GooglePlayMusic. My hubby signed up for the family plan but I'm still getting ads and not the full google play streaming service he gets. What are we doing wrong? Thanks...
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Antwort an @sarahrosolen
We'd like to help. Let's try clearing the app data: Device settings > Apps > Google Play Music > Storage > Clear data. Also, uninstall & reinstall the Play Music app updates and then restart your device. Let us know if it works.
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Antwort an @GooglePlayMusic
its when i'm listening to it on the website... i tried clearing history/data from my browser... when it asks me to subscribe it knows i'm part of the family plan because it says i can't use the family plan to pay...
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Thanks for the additional info, Sarah. Let’s connect you with our Google Play Music support team for in-depth help: https://goo.gl/eC2QNE
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