@GooglePlayMusic. My hubby signed up for the family plan but I'm still getting ads and not the full google play streaming service he gets. What are we doing wrong? Thanks...
We'd like to help. Let's try clearing the app data: Device settings > Apps > Google Play Music > Storage > Clear data. Also, uninstall & reinstall the Play Music app updates and then restart your device. Let us know if it works.
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its when i'm listening to it on the website... i tried clearing history/data from my browser... when it asks me to subscribe it knows i'm part of the family plan because it says i can't use the family plan to pay...
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Thanks for the additional info, Sarah. Let’s connect you with our Google Play Music support team for in-depth help: https://goo.gl/eC2QNE
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ok... i'll try and get back to you! tnx
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