@GooglePlayMusic Past two days, album artwork is not showing up on files I upload to GPM. The art is embedded in the mp3. I've never had this issue before...
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Antwort an @xjerryx
We'd like to help. Could you let us know how are you accessing Google Play Music (browser/ iOS /Android)?
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Antwort an @GooglePlayMusic
Chrome browser on PC. Upload with music manager.
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Antwort an @xjerryx
Thanks for the info, Jerry. Let's try clearing the browser’s cache and cookies: https://goo.gl/zSnjXD . Let us know if that helps.
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Antwort an @xjerryx
That's definitely odd. Just to confirm, have you tried with a different browser?
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Antwort an @GooglePlayMusic
Yep. Shows up like that on Chrome, Firefox, and GPM Android App. The last album I uploaded did show up correctly. Maybe just a temporary glitch. I can provide specific album info if you need to poke around.
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Thanks for the info. Let’s connect you with our Google Play Music support team for in-depth help: https://goo.gl/1Y1oRt
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