@GooglePlayMusic When I try to access my music account on my phone it tells me I have too many devices connected and to deactivate one, despite the fact that my phone is the only device I have connected to my play account. Any advice please?
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Antwort an @NiamhKilgallen
Thanks for reaching out to us. You can deauthorize up to 4 devices per year using your computer or mobile device. Here's how to view the linked devices to the account: Google Play Music > Menu > Settings > Manage your devices.
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Antwort an @GooglePlayMusic
But I don't want to deauthorize this device. It is, and always has been, the only device I use my play music account on. I would like to continue to use it.
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Antwort an @NiamhKilgallen @GooglePlayMusic
Also, even when I do go into the 'manage my devices' option, it doesn't actually list any devices
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Thanks for the additional info. We definitely want to sort this for you. Let's connect you to one of our Google Play Music specialists here: https://goo.gl/CpaktQ . Hope this gets resolved.
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