@GooglePlayMusic would be great if the "Couldn't Prepare Radio" error , be sorted out ! Thanks in advance.
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Thank you for reverting. Am on Android but I even checked if the issue occured through the browser as well. It does too! I tried the following troubleshooting steps. 1. Reinstalled app 2. Clearing cache 3. Rebooting after uninstalling, reinstalling and refreshing. 4. WiFi off
Thanks for trying those steps. Our Google Play Music support team can look into this for you. Get in touch here: https://goo.gl/YN8zwG