@GooglePlayMusic would be great if the "Couldn't Prepare Radio" error , be sorted out ! Thanks in advance.
Sorry to hear about the trouble. Just to confirm, have you tried refreshing your music library: Google Play Music > Menu > Settings > Refresh? Also, let us know how are you accessing Play Music (browser/ iOS /Android).
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Thank you for reverting. Am on Android but I even checked if the issue occured through the browser as well. It does too! I tried the following troubleshooting steps. 1. Reinstalled app 2. Clearing cache 3. Rebooting after uninstalling, reinstalling and refreshing. 4. WiFi off
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Thanks for trying those steps. Our Google Play Music support team can look into this for you. Get in touch here: https://goo.gl/YN8zwG
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