@gmail Have a non-tech savvy friend who had her phone stolen in Barcelona. They have apparently locked her out of her gmail account, and she cannot get through the recovery (can't prove it is her she says). Is there any way she can lock the account until she gets home?
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Replying to @bluedonkey
Hi John. If she sends us a tweet, we'll see what we can do to help. In the meantime, make sure she's completed the steps at http://goo.gl/2NTlW4 . Hope this helps.
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Replying to @Google
She doesn't have Twitter I'm afraid. She does have Facebook though and is able to use Messenger. Can you be reached that way?
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Replying to @bluedonkey
Hmm. Unfortunately, we can only help the account's owner in recovery. You may have her post to our forums at http://goo.gl/wL1AP3 .
11:29 AM - 15 Oct 2018
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