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On June 21st I ordered a dishwasher from @Lowes.com
It was expected to arrive July 6th, not ideal... but we wanted it in black to match the rest of the appliances so that was our option.
June 28th I get an e-mail delayed until August 1st. Zero communication since.
Never received that dishwasher. Went to a store yesterday, because I finally had time, and just bought whatever they had in stock. In watching the appliance sales person trying to figure it out, it became painfully clear that the model I ordered wasn't even in their sales catalog
You'd think that they would let someone know that the thing they ordered is NEVER GOING TO ARRIVE rather than just wait for them to show up asking for their $600... but here we are.
This is the second abysmal @Lowes appliance experience of the year... but I don't expect it to
change... well ever, because this is what happens when you commoditize specialty products. Sears is gone, HH Gregg is gone, Best Buy is on it's way out... we're left with a world of hardware stores just carrying appliances as an after thought. Wal*Mart isn't the only evil empire
Ruining main street America, we're seeing an erosion of choice, and the only outcome is a stagnation of services.
#shoplocal
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