@GoGriddy What are you doing for customers who were on autopay and have had already their accounts cleaned out by this? What are you doing to prevent this from happening in the future?https://www.nytimes.com/2021/02/20/us/texas-storm-electric-bills.html …
We know the price event from last week was very difficult for many people. Right now, we are in talks with ERCOT to get relief for our customers exposed to non-market pricing.https://bit.ly/3pDzT1x
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It can’t be legal when I literally had days with no internet to leave y’all!!! Once I found a provider to take me the soonest is next week. This is Horrific!!pic.twitter.com/IHH9ImgaEL
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Is this another case where the consumer is going to have to go to contract lawyers and consumer advocates in order for you to do the right thing? Do they need to look into a class action lawsuit? Enron had one when they were accused of price gouging during a crisis, didn’t they?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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@RalphNader Here is another example of energy price gouging that needs the attention of consumer advocatesThanks. Twitter will use this to make your timeline better. UndoUndo
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Perhaps there needs to be some kind of failsafe mechanism to avoid this situation? If it were me I would rather lose power than get hit with insane wholesale price.
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BTW I am not a Griddy customer, but with
@AmberElectricAU. I would not want a similar event to happen here!
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