I’m pissed because you all are unresponsive. Took almost 48 hours for someone to respond to my move out request. I called, sent emails, and waited hours for online chats. During that time you all charged me $1200 for electricity in an empty house.
We're sorry you weren't able to get through. We've been working around the clock to reply to all inquiries coming in through email and social .
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Funny, when I did finally get a response they said the earliest they would’ve been able to turn my electricity off was the 15th but it wasn’t done until the afternoon of the 16th. Meanwhile charging me $1200 for one day of service in an empty house
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