Griddy

It clearly says TDUs do not process changes over the weekend, with Monday being a holiday, it won't be completed till Tuesday. I have already seen that; do you guys not look at your own statement before sending it to customers?

We are constantly populating the list at the bottom with Reps that are available to switch. Some members were able to utilize the list to get signed up today.

Shouldn't this have been sent out earlier?

It was sent out earlier today and we've been sharing it via social all day.

The best part is that you didn't give enough advance warning during this critical time when many Americans are out of a job and now are expecting to pay >$100 over a few days just to stay warm? How do you feel about this,

It was not an easy decision for us to make to tell our members to switch, but as soon as we realized how high projected prices were going to be over the weekend and Monday because of updated weather forecasts, we knew we had to let them know as soon as possible.

Griddy notified customers via text of massive price jump up to $6 per kWh from pennies at 2:57pm TODAY & advised switching service providers ASAP because they care—Griddy goes on to say cutoff time on Saturday to switch utility providers is 3:00pm..