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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    1. Kuso29‏ @KevinLa75658715 Feb 13

      @GoGriddy whats the point of telling us to switch to a different electricity provider this weekend when they don't process switches until after the spike?! #seriously #CustomerService #moneyhoard #lateresponse #dontcare

      2 replies 0 retweets 2 likes
    2. Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      We will be populating options we find, here:https://www.griddy.com/post/how-to-switch …

      2 replies 0 retweets 0 likes
    3. Kuso29‏ @KevinLa75658715 Feb 13
      Replying to @GoGriddy

      It clearly says TDUs do not process changes over the weekend, with Monday being a holiday, it won't be completed till Tuesday. I have already seen that; do you guys not look at your own statement before sending it to customers?

      1 reply 0 retweets 3 likes
    4. Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      We are constantly populating the list at the bottom with Reps that are available to switch. Some members were able to utilize the list to get signed up today.

      2 replies 0 retweets 0 likes
    5. Kuso29‏ @KevinLa75658715 Feb 13
      Replying to @GoGriddy

      Shouldn't this have been sent out earlier?

      1 reply 0 retweets 2 likes
    6. Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      It was sent out earlier today and we've been sharing it via social all day.

      2 replies 0 retweets 0 likes
    7. Kuso29‏ @KevinLa75658715 Feb 13
      Replying to @GoGriddy

      The best part is that you didn't give enough advance warning during this critical time when many Americans are out of a job and now are expecting to pay >$100 over a few days just to stay warm? How do you feel about this,

      2 replies 0 retweets 0 likes
      Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      We began to warn members Wednesday of the trends the ERCOT forecast was taking.

      8:18 PM - 13 Feb 2021
      0 replies 0 retweets 0 likes

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