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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
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    United Kingdom 86444 Vodafone, Orange, 3, O2
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    1. Kuso29‏ @KevinLa75658715 Feb 13

      @GoGriddy whats the point of telling us to switch to a different electricity provider this weekend when they don't process switches until after the spike?! #seriously #CustomerService #moneyhoard #lateresponse #dontcare

      2 replies 0 retweets 2 likes
    2. Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      We will be populating options we find, here:https://www.griddy.com/post/how-to-switch …

      2 replies 0 retweets 0 likes
    3. Kuso29‏ @KevinLa75658715 Feb 13
      Replying to @GoGriddy

      It clearly says TDUs do not process changes over the weekend, with Monday being a holiday, it won't be completed till Tuesday. I have already seen that; do you guys not look at your own statement before sending it to customers?

      1 reply 0 retweets 3 likes
    4. Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      We are constantly populating the list at the bottom with Reps that are available to switch. Some members were able to utilize the list to get signed up today.

      2 replies 0 retweets 0 likes
    5. Kuso29‏ @KevinLa75658715 Feb 13
      Replying to @GoGriddy

      Shouldn't this have been sent out earlier?

      1 reply 0 retweets 2 likes
    6. Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      It was sent out earlier today and we've been sharing it via social all day.

      2 replies 0 retweets 0 likes
    7. Kuso29‏ @KevinLa75658715 Feb 13
      Replying to @GoGriddy

      Yes, sent out earlier today but not being able to switch until the 22? What kind of business are you running?

      1 reply 0 retweets 1 like
      Griddy‏ @GoGriddy Feb 13
      Replying to @KevinLa75658715

      Spoke with our rep at oncor and they said he hasn't heard of reps not being able to sign up individuals until the 22nd and that that information they're providing you doesn't seem valid.

      8:09 PM - 13 Feb 2021
      0 replies 0 retweets 0 likes

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