@GoGriddy whats the point of telling us to switch to a different electricity provider this weekend when they don't process switches until after the spike?! #seriously #CustomerService #moneyhoard #lateresponse #dontcare
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Shouldn't this have been sent out earlier?
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Yes, sent out earlier today but not being able to switch until the 22? What kind of business are you running?
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Spoke with our rep at oncor and they said he hasn't heard of reps not being able to sign up individuals until the 22nd and that that information they're providing you doesn't seem valid.
End of conversation
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The best part is that you didn't give enough advance warning during this critical time when many Americans are out of a job and now are expecting to pay >$100 over a few days just to stay warm? How do you feel about this,
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We began to warn members Wednesday of the trends the ERCOT forecast was taking.
End of conversation
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