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I received 13 minutes notice to switch providers this afternoon. you’ll need to make this right. We’ve known about this storm potential since Tuesday and even though it’s tough to tell what comes to fruition a week out, it’s clear Griddy was not prepared for worst case scenarios
We started to communicate about the storm to our members on Wednesday. It was a tough decision to tell people to go to another provider. We’ve been keeping track of market prices closely and even sent out communications the previous days with information to switch.
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yes but your communications didn’t INSIST I change providers until I received my first communication to switch today at 2:47pm. This communication said I couldn’t switch providers after 3pm on Sat. I don’t have a smart meter.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Yes and now the other providers are slammed. I've been on hold with both TXU and Reliant simultaneously for 25 mins now. Hopeful but doubtful I'll be able to switch.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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