@GoGriddy So you're price gouging now?
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The electricity market is currently experiencing extremely high pricing due to increased heating demand. We simply pass through the cost of wholesale electricity and only make money from our $9.99 membership rate, no matter the price of electricity passed through from ERCOT.
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Doesn't change the fact you drained $30+ in less than 48 hours, then threatened me with disconnection. Unacceptable.
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And now my service balance is reading negative $35 after it was reading 16 an hour ago. You can't possibly be serious
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