Laughing at the people foolish enough to have kept @GoGriddy after their performance in Summer 2019. “It won’t happen again,” they said. And now y’all are paying $4/kWh for heat 
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That’s what you said last year, too.
We understand this is frustrating and we are doing what we can given the resources we have. We do not control the wholesale price of electricity, instead we simply pass through the cost with our membership fee. We look forward to pushing our price protection live soon.