And about TDU delivery charges, you'll have to pay those at any provider you go to.
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Replying to @GoGriddy
Not complaining (to you) about TDSP charges ... unfortunately, I can’t control those. It is the merchant services fee and “membership” fee. Those fees were almost 1.3 c/kWh or around 14% or my bill for around 1000 kWh usage in Jan.
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Replying to @n2itus
Completely understand your frustration, but that is how our business model works. And with those fees we come in 20-30% less than fixed price plans over the course of a year. But, we know Griddy isn't for everyone. If you find somewhere else you are happier, high five
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Are the TDU delivery charges marked up by Griddy?
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Replying to @dudleyfire @GoGriddy
No. They are pass through/no mark up. My issue was that that the $10 monthly fee was too high and that they didn’t give any options to pay except credit card where they pass through the processing fees. They glossed over that and pointed out TDSP fees which I can’t change
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It is completely legal for power providers to mark up pass through charges for their own benefit. That being said I would like to know their answer.
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Replying to @dudleyfire @n2itus
The fairest way to do it, and the way that is consistent with our 100% pass-through philosophy, was to pass this charge through as well. We are always working to reduce those charges and in fact recently negotiated a lower rate from our provider (from 2.9% + $0.30 to 2.5% +$0.25)
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Thank you for the detailed clarification.
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Of course! Sorry Twitter made me split it up in so many tweets!
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