And about TDU delivery charges, you'll have to pay those at any provider you go to.
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It is completely legal for power providers to mark up pass through charges for their own benefit. That being said I would like to know their answer.
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We agree it's unfortunate that we have to pass through the Merchant Services Fee. It's the charge our credit card processor assesses to us for every transaction.
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We thought about not passing it through and just increasing the monthly membership, but ultimately decided that would unfairly punish our lower-usage members to the benefit of our higher-usage members.
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For the credit card fees, this is fair given the situation - but still too high - I just want to see other options. Does an EFT from my bank cost this much? Debit card? Are there other payment options that could be cheaper for all involved?
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