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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    1. Griddy‏ @GoGriddy 13 Aug 2020

      Energy Savings Tips for during a spike #3: Unplug all unused devices like phone and laptop chargers, and DVRs (surprisingly large energy suckers). Find more energy savings tips for during a price spike here:https://www.griddy.com/post/how-to-save-during-a-price-spike …

      1 reply 0 retweets 2 likes
    2. Katie Gaultney‏ @gaultney 14 Aug 2020
      Replying to @GoGriddy

      Hi! Any update on an app redesign? Or revert to old app? Seems unanimous that the latest version is a flop. Old version was much more useful on days like this, planning for spikes. Can still access that thru web, but iOS app would be better. ETA?

      1 reply 0 retweets 1 like
    3. Griddy‏ @GoGriddy 14 Aug 2020
      Replying to @gaultney

      At the moment there is no specific date, but we are working on it!

      1 reply 0 retweets 0 likes
    4. Katie Gaultney‏ @gaultney 14 Aug 2020
      Replying to @GoGriddy

      Thanks. This is a screenshot of my app yesterday right before 3 p.m. See how many “wrong” things there are? 🤦🏻‍♀️ Not trying to be a pain to y’all, but oof.pic.twitter.com/vTsLwmFjDU

      1 reply 0 retweets 0 likes
    5. Griddy‏ @GoGriddy 14 Aug 2020
      Replying to @gaultney

      We know you aren't being a pain, we appreciate the feedback and the screenshot! I'll pass this along! And I will put a ticket for our engineering team to fix the fact that it says morning in the afternoon. I will be sure to message you when we have know specifics!

      1 reply 0 retweets 1 like
    6. Katie Gaultney‏ @gaultney 15 Aug 2020
      Replying to @GoGriddy

      Thanks! One more thing: I don’t have any price forecasting (see image). I think I’m supposed to? Screenshot from 5:54 p.m.pic.twitter.com/uCeJJfePx7

      1 reply 0 retweets 0 likes
      Griddy‏ @GoGriddy 17 Aug 2020
      Replying to @gaultney

      Man! I'll create another ticket for this issue. And let me just say, on behalf of Griddy, I am so sorry this is what you're experiencing. This isn't even close to the type of experience we would like for you to have.

      2:39 PM - 17 Aug 2020
      0 replies 0 retweets 0 likes

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