@GoGriddy I am a current customer but I cannot wait any longer for a summer surge price protection plan. Sorry.https://twitter.com/w8lifter/status/1238227504474787842 …
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Thanks but you had sent customers something about locking in a price the day before. If that plan is no longer in the works, I will have to switch. I am not always able to monitor the price and there are times I have to use electricity when it's very hot. Time is running out.
We get that and we are still looking into the best options. To your point of not always being able to monitor the price, our new home automation enhancements and personalized member data should assist in the immensely.
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Thank you, but you have been looking into options for at least 6 months. There is not much time left. I like your service and I appreciate your reply, but if you won't treat this with the urgency it deserves, then I will have to switch. You should have figured this out already.
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Trust me, we are treating this with the urgency it deserves. We always want to do what is right for our members and figure out the best option. That is why we are taking our time to weigh out every alternative and all of their pros and cons.
End of conversation
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