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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    1. Michael Chase Spain‏ @MichaelSpain 9 Jan 2020

      I had crazy low energy costs $3.65!!? in December using @GoGriddy. Sign up here and you can too, plus you'll get a $50 credit on your first bill: http://ssqt.co/meetLf7 pic.twitter.com/wbB2igcw5z

      3 replies 1 retweet 1 like
    2. EnergyChoiceExperts‏ @EnergyChoiceExp 10 Jan 2020
      Replying to @MichaelSpain @GoGriddy

      You are only telling part of the story. When you add the $9.99 Griddy fee, TDU fees, credit card fees, and taxes, you are paying over 11.5 cents/kWh which is 25% more than the lowest 12 month fixed rate plan. . Griddy doesn't make sense for low users.https://www.energychoiceexperts.com/ece-blog/2018/11/25/griddy-review …

      2 replies 0 retweets 0 likes
    3. Griddy‏ @GoGriddy 10 Jan 2020
      Replying to @EnergyChoiceExp @MichaelSpain

      And if they don't like Griddy, and are unhappy with their rate, no problem! We have no contracts and no break fees unlike most fixed rate plan.

      1 reply 0 retweets 0 likes
    4.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 10 Jan 2020
      Replying to @GoGriddy @EnergyChoiceExp @MichaelSpain

      Griddy customer’s tweet provides partial info (“energy only” rate, but not “all in” rate) which misleads most consumers. That Griddy customer’s tweet got 2 “likes,” 1 by @gogriddy and 1 by Griddy’s CEO, whereby Griddy is tacitly endorsing dissemination of misleading info. #smarmy

      1 reply 0 retweets 0 likes
    5. Griddy‏ @GoGriddy 10 Jan 2020
      Replying to @AstonishingFMan @EnergyChoiceExp @MichaelSpain

      We like our member's posts that say they are happy. That's not a crime. We have no control over if they post all-in or energy cost. It is a free country.

      1 reply 0 retweets 0 likes
    6.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 10 Jan 2020
      Replying to @GoGriddy @EnergyChoiceExp @MichaelSpain

      Griddy does have the ability to clarify things when your customers tweet partial info that is misleading. You choose not to clarify. Instead you choose to “like” (i.e., endorse) the incomplete, misleading info. That’s on you. (And it’s a dubious business practice, too.)

      1 reply 0 retweets 0 likes
    7. Griddy‏ @GoGriddy 10 Jan 2020
      Replying to @AstonishingFMan @EnergyChoiceExp @MichaelSpain

      We choose not to critique them on which part of the app they would like to share. But, if people would like more info or our members are unhappy, we would be happy to further educate.

      2 replies 0 retweets 0 likes
      Griddy‏ @GoGriddy 10 Jan 2020
      Replying to @GoGriddy @AstonishingFMan and

      Since we last spoke, Bob, we revamped our onboarding process/emails, ads, are going to launch a new website this month, as well as a new onboarding series on our app.

      2:37 PM - 10 Jan 2020
      • 1 Like
      • 🤢Pandemic Pascal🤢
      1 reply 0 retweets 1 like
        1.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 10 Jan 2020
          Replying to @GoGriddy @EnergyChoiceExp @MichaelSpain

          That’s good. But don’t compromise that good work by not playing straight in some of your other public communications.

          0 replies 0 retweets 0 likes
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