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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    1. Griddy‏ @GoGriddy 18 Oct 2019

      We learned a lot in August.We realized there were a few things we didn’t plan accordingly for, areas we fell short, and instances where we ultimately let a lot of you down.We're not perfect, we will make mistakes but we will pivot and learn from them. https://www.gogriddy.com/blog/uncategorized/what-went-wrong-in-august-and-what-we-are-doing-to-fix-it/ …

      5 replies 0 retweets 5 likes
    2. Joey‏ @n2itus 18 Oct 2019
      Replying to @GoGriddy

      Not sure this is a real solution. I do understand the market risk-so I locked in with another REP over the summer and was willing to pay more-just like I have house insurance. Why not offer (for an extra $5? per month) some sort of insurance wrapper to a max energy charge (20¢?)

      1 reply 0 retweets 1 like
    3. Griddy‏ @GoGriddy 18 Oct 2019
      Replying to @n2itus

      We sent out 3 protection plans for our members to look at and vote on. The one most voted on will eventually be put in place.

      2 replies 0 retweets 0 likes
    4. Joey‏ @n2itus 21 Oct 2019
      Replying to @GoGriddy

      Thanks! I think that will be interesting to see the results. Since I am not a current customer and did not get the email, would you be able to share what you sent out?

      1 reply 0 retweets 0 likes
      Griddy‏ @GoGriddy 21 Oct 2019
      Replying to @n2itus

      We are still in the beginning stage but will update you when we can. Thanks for the interest!

      11:13 AM - 21 Oct 2019
      0 replies 0 retweets 0 likes

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