@GoGriddy This is getting out of hand. High price alert at 7:35? We’ve made this work so far but can’t adjust with the whole family home. Is there a plan or should we just get out?
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Another example: your marketing says people can try Griddy “risk free.” So tell me, was Griddy “risk free” for someone who passed up an 8¢ fixed rate plan to join Griddy on August 12th? Just because a consumer can quit Griddy any time does not make Griddy “risk free.”
#deceptivepic.twitter.com/PY5Vcyg6LU
By risk free we mean we have no deposits, no contracts, or break fees and you can leave anytime unlike most fixed rate plans.
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Yes, that’s what YOU mean by risk free—that the customer can quit any time. But when you tell a consumer something is “risk free,” they think that means it is a “can’t lose” deal. The fact is, your customers bear 100% of the market price risk, and you bear 0% of that risk.
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Thanks for your opinion! There's plenty of information on our website about the market and we are in the process of revamping that website to include even more education. We are also instilling programs to better educate our members during the enrollment process and in the app.
End of conversation
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Griddy does require “deposits.” At sign up, customers must provide Griddy with funds in advance that Griddy draws upon. Thereafter, Griddy requires that the funds maintained to be drawn upon be at least $25. Sounds like a deposit to me. What does Griddy do with the interest?
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that’s actually an interesting point, griddy charges you when you hit a min. balance, if it’s a big charge like $300, then you slowly pull from that, you are sitting on customer money, are you making interest on it? that would be more than making “just the member fee”
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