@GoGriddy This is getting out of hand. High price alert at 7:35? We’ve made this work so far but can’t adjust with the whole family home. Is there a plan or should we just get out?
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Replying to @rjrogers915
Fall and winter are projected to be much lower. There is a lot more generation and capacity to more than cover those season's demands. You already paid for it with the real-time rate if you switched to a fixed plan you will most likely be paying it with the contract you sign.
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Replying to @AstonishingFMan @rjrogers915
You can read more about it, here! http://www.ercot.com/news/releases/show/189466?fbclid=IwAR0XS3Fatf1W-MP_ex93GRtE3BEECnGQ_8atWHeQv23iLmC2xkJg14XsfTE …
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Replying to @GoGriddy @rjrogers915
This is deceptive: “You already paid for it with the real-time rate if you switched to a fixed plan you will most likely be paying it with the contract you sign.” You do yourself no good by giving customers dubious info. It comes back to haunt you 10x over, like 8/13-8/15.
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Replying to @AstonishingFMan @rjrogers915
Thanks for the advice, but we stand by the fact that fixed rates are going to increase based on what happened in August. Fixed rate providers aren't in the business of loosing money and with what happened in August, they lost a lot of money and are going to need to make it up.
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Replying to @GoGriddy @rjrogers915
1st, the energy market is not as simple as you portray it. 2nd, although consumers on average may pay more, most households can beat the average (and beat Griddy rates!) by shopping wisely for a fixed rate plan—and thereby avoid the risks/uncertainty/hassles/sweating of Griddy.
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Replying to @AstonishingFMan @rjrogers915
1). Thanks for the advice. 2). When people ask us for estimates and they give us their current rate and we aren't able to beat it, we do let them know that they should stay where they are. We do know Griddy isn't for everyone and we've said that on social since the beginning.
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Replying to @GoGriddy @rjrogers915
Yes, you say one thing and then you say another, but the two are not always consistent. You say, “Griddy is not for everyone.” but then you target consumers who clearly not well-suited for or well-educated about your product. That’s a mistake you will continue to pay for.
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We are working on a program to better educate our incoming members.
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