@GoGriddy This is getting out of hand. High price alert at 7:35? We’ve made this work so far but can’t adjust with the whole family home. Is there a plan or should we just get out?
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1st, the energy market is not as simple as you portray it. 2nd, although consumers on average may pay more, most households can beat the average (and beat Griddy rates!) by shopping wisely for a fixed rate plan—and thereby avoid the risks/uncertainty/hassles/sweating of Griddy.
1). Thanks for the advice. 2). When people ask us for estimates and they give us their current rate and we aren't able to beat it, we do let them know that they should stay where they are. We do know Griddy isn't for everyone and we've said that on social since the beginning.
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Yes, you say one thing and then you say another, but the two are not always consistent. You say, “Griddy is not for everyone.” but then you target consumers who clearly not well-suited for or well-educated about your product. That’s a mistake you will continue to pay for.
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We are working on a program to better educate our incoming members.
End of conversation
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The fact is, you simply don’t know if you are “able to beat” a consumer’s current fixed rate because you do not know what the variable real-time rates will be in the future. You are just guessing! But you put forward your guess as if it were a fact.
#deceptive -
No, we are not guessing, we're looking backwards at ACTUAL Texas average rates and ACTUAL rates Griddy members paid.
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