@GoGriddy This is getting out of hand. High price alert at 7:35? We’ve made this work so far but can’t adjust with the whole family home. Is there a plan or should we just get out?
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This is deceptive: “You already paid for it with the real-time rate if you switched to a fixed plan you will most likely be paying it with the contract you sign.” You do yourself no good by giving customers dubious info. It comes back to haunt you 10x over, like 8/13-8/15.
Thanks for the advice, but we stand by the fact that fixed rates are going to increase based on what happened in August. Fixed rate providers aren't in the business of loosing money and with what happened in August, they lost a lot of money and are going to need to make it up.
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1st, the energy market is not as simple as you portray it. 2nd, although consumers on average may pay more, most households can beat the average (and beat Griddy rates!) by shopping wisely for a fixed rate plan—and thereby avoid the risks/uncertainty/hassles/sweating of Griddy.
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1). Thanks for the advice. 2). When people ask us for estimates and they give us their current rate and we aren't able to beat it, we do let them know that they should stay where they are. We do know Griddy isn't for everyone and we've said that on social since the beginning.
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