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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    1. FriendlyDogeula‏ @FriendlySpatula 27 Aug 2019

      Hey @GoGriddy...pic.twitter.com/ocrFbbNq3r

      2 replies 0 retweets 0 likes
    2. BA‏ @subq 28 Aug 2019
      Replying to @FriendlySpatula @GoGriddy

      We need reliable notification and automation! Notification being the priority. I had to stop using IFTTT hooked into my thermostat because it’s just flat out broken (turning my AC off at night time from a delayed price spike).

      1 reply 0 retweets 2 likes
    3. Griddy‏ @GoGriddy 28 Aug 2019
      Replying to @subq @FriendlySpatula

      We put one fix out on Monday to address some of the delays. There will be another fix later this week to deal with when we get adders from ERCOT at a later time than the 5 minute interval.

      1 reply 0 retweets 0 likes
    4. Bo‏ @smracer95 28 Aug 2019
      Replying to @GoGriddy @subq @FriendlySpatula

      Are you going to fix the Ancillary Services so they are actually charged in 15 min increments and not on your average daily usage?

      2 replies 0 retweets 1 like
    5. BA‏ @subq 28 Aug 2019
      Replying to @smracer95 @GoGriddy @FriendlySpatula

      That’s where I’m at on all this. I want to know exactly how charges are calculated (and charges assessed). I think meters might be read every 15m and then they can obviously see total usage from point A to point B (i.e. one day) ... so...

      1 reply 0 retweets 0 likes
    6. BA‏ @subq 28 Aug 2019
      Replying to @subq @smracer95 and

      Do they have a settlement price every 15m that they use to charge based on a snapshot of what is being used? Do they take total usage times a certain rate? How is that certain rate calculated if the above is even how it’s done?

      2 replies 0 retweets 0 likes
      Griddy‏ @GoGriddy 28 Aug 2019
      Replying to @subq @smracer95 @FriendlySpatula

      You are right, we charge your 15-minute usage at the 15-minute energy rate.

      3:22 PM - 28 Aug 2019
      2 replies 0 retweets 0 likes
        1. BA‏ @subq 28 Aug 2019
          Replying to @GoGriddy @smracer95 @FriendlySpatula

          Feature Request: have a “tab” inside the app that shows the 15 minute settlement rates.

          0 replies 0 retweets 0 likes
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        1. FriendlyDogeula‏ @FriendlySpatula 28 Aug 2019
          Replying to @GoGriddy @subq @smracer95

          Wait, so how does that work? If electricity is $3 for 5 min and we use 1 kwh, then 2c for the next 10 minutes and we use 10 kwh per EA 5 min (not real numbers)... Do we get charged for 21 kwh at that 15min average? Roughly $1.01/kwh?

          2 replies 0 retweets 1 like
        2. Griddy‏ @GoGriddy 28 Aug 2019
          Replying to @FriendlySpatula @subq @smracer95

          That is correct. Since usage data only comes from the meter in 15-minute intervals, we can only charge based on the 15-minute price.

          1 reply 0 retweets 0 likes
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