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Replying to @FriendlySpatula
It looks like there was a slight lapse but should be back up. Our development team is looking into why this might have happened as we speak.
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Replying to @GoGriddy
What are we supposed to do when it fails the other way? And doesn't turn off when prices are high? Just bend over and take the bill?
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Replying to @FriendlySpatula @GoGriddy
Until 8/13, Griddy App didn’t include “Adders” and reported inaccurately low prices, especially when prices were high. Therefore, if you used IFTTT to control A/C, not only did your A/C fail to turn off as scheduled, Griddy App turned your A/C back on when prices were still high.
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Replying to @AstonishingFMan @FriendlySpatula
Before we did put the adders in, the price on the dial was only off by 2c/kWh of the RTSPP about 1% of the time in 2019. Adders were always included in the statement and usage.
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Replying to @GoGriddy @FriendlySpatula
Griddy App’s inaccurately low prices caused customers to use more juice at higher prices than they would have use if the price had been reported accurately. Because this effect was most pronounced WHEN PRICES WERE HIGH, the frequency of a 2¢ error is not the relevant data.
@PUCTX3 replies 0 retweets 1 like -
The worst days in August were the 12th, 13th, 15th. With the 13th and the 15th being the worst of the three. We deployed the fixed the morning on the 13th.
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Can confirm the 13th was the worst. I know people that I actually referred to Griddy that cancelled on this day because they got hit with about $200 in charges that day...pic.twitter.com/BvMbJzDhf5
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Yeah, the 13th was the worst price-wise. Obviously some people will show less usage since they altered their consumption.
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