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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    1. FuelFix‏ @fuelfixblog 9 Aug 2019

      Reporter’s Notebook: How Griddy exposed flaws in wholesale power markethttp://dlvr.it/R9ykpX 

      1 reply 2 retweets 1 like
    2.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 9 Aug 2019
      Replying to @fuelfixblog @lmsixel

       🤢Pandemic Pascal 🤢 Retweeted  🤢Pandemic Pascal 🤢

      Fascinating! But did you know @GoGriddy has its own data problem? Unitl I pointed it out, @gogriddy apparently wasn’t aware that it’s Griddy App—which customers rely on to moderate consumption during spikes—was reporting prices 10x less than actual price.https://twitter.com/astonishingfman/status/1159530221512679427?s=21 …

       🤢Pandemic Pascal 🤢 added,

       🤢Pandemic Pascal 🤢 @AstonishingFMan
      Replying to @GoGriddy @smracer95
      Stumble? When Griddy App tells members the price is 7.7¢, but the real price is $1.30, that’s not a stumble. That’s a fail. Since Griddy encouraged members to rely on the App price, Griddy should refund customers the difference between App‘s false price and the real price. @PUCTX pic.twitter.com/vIMfKAMPM4
      1 reply 0 retweets 1 like
    3.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 9 Aug 2019
      Replying to @AstonishingFMan @fuelfixblog and

      The inaccurate prices reported on the Griddy App are a result of the App’s failure to include “Price Adders,” which can be as much as 10X the LMP price. Griddy has acknowledged its error, and supposedly is “working on” a fix. Meanwhile, the App still displays inaccurate prices.

      1 reply 0 retweets 0 likes
    4.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 9 Aug 2019
      Replying to @AstonishingFMan @fuelfixblog and

      For example, at this very moment the Griddy App is telling customers the Current Price is $1.07 per kWh, when the actual price with Adders included is $1.38 per kWh. This (and worse) happens pretty dang often.pic.twitter.com/mfgzRUX4Sa

      3 replies 0 retweets 1 like
    5. Griddy‏ @GoGriddy 9 Aug 2019
      Replying to @AstonishingFMan @fuelfixblog @lmsixel

      Look, you blocked 1 of our members trying to explain so u clearly don’t want to hear it. But yes, we appreciate you helping push the start to adding LMP.

      2 replies 0 retweets 0 likes
    6.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 9 Aug 2019
      Replying to @GoGriddy @fuelfixblog @lmsixel

      I think I have a pretty good grasp on this issue. I understand the corporate inclination to soft-peddle. Coming clean is sometimes a better strategy. It is interesting that you say this “disconnect” (as you call it) wasn’t a real problem, but now you are scrambling to fix it.

      1 reply 0 retweets 0 likes
    7. Griddy‏ @GoGriddy 9 Aug 2019
      Replying to @AstonishingFMan @fuelfixblog @lmsixel

      We appreciate u. Those adders aren’t given in real-time which is what we always tell our members we show on our dial. It’s how we started. We are a new company trying something different. Again, thank u. We are working on showing those adders more clearly.

      2 replies 0 retweets 0 likes
    8.  🤢Pandemic Pascal 🤢‏ @AstonishingFMan 13 Aug 2019
      Replying to @GoGriddy @fuelfixblog @lmsixel

      Hey! It looks like Griddy has figured out how to make the Griddy App display Current Price with Price Adders included. Congrats! I know this was a challenge, one that arose at not the best time (with prices already being high for the last few days). So ... BIG UPS! #TRANSPARENCYpic.twitter.com/L6fMMhpsq8

      1 reply 0 retweets 1 like
      Griddy‏ @GoGriddy 13 Aug 2019
      Replying to @AstonishingFMan @fuelfixblog @lmsixel

      Thanks Bob, we appreciate it! We are still a fairly new company trying to do something completely different in an old industry. We are always willing to learn.

      11:28 AM - 13 Aug 2019
      • 2 Likes
      • Chaz Perez 🤢Pandemic Pascal🤢
      1 reply 0 retweets 2 likes
        1. Nate‏ @ntoutland 13 Aug 2019
          Replying to @GoGriddy @AstonishingFMan and

          I was also surprised to see these added today too, but it's great for transparency. Didn't even know what an adder was until a week ago lol

          0 replies 0 retweets 1 like
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