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GoGriddy's profile
Griddy
Griddy
Griddy
@GoGriddy

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Griddy

@GoGriddy

At Griddy, transparency has always been our goal. We know you are angry and so are we. Pissed, in fact. Here’s what’s been going down:⬇️

Texas, USA
griddy.com/post/griddy-up…
Joined August 2016

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    2. Katie Gaultney‏ @gaultney 30 May 2019
      Replying to @GoGriddy

      I did! $9/kw 😳😳😳 Since ERCOT made the error, are Griddy customers on the hook for that price spike? Or does ERCOT somehow adjust that? Dishwasher and AC were running. 😱

      1 reply 0 retweets 1 like
    3. Griddy‏ @GoGriddy 30 May 2019
      Replying to @gaultney

      We expect that they will but if they don't we will front the cost.

      2 replies 1 retweet 5 likes
    4. David K. Bellman‏ @AECDKB 30 May 2019
      Replying to @GoGriddy @gaultney

      How would you front the price? Modify the 15 min interval price?

      1 reply 0 retweets 1 like
    5. Griddy‏ @GoGriddy 30 May 2019
      Replying to @AECDKB @gaultney

      We will just calculate what your usage was for that $15 minute interval versus what the real-time price should have been and credit you the difference.

      1 reply 0 retweets 0 likes
    6. David K. Bellman‏ @AECDKB 30 May 2019
      Replying to @GoGriddy @gaultney

      Interesting to find out what it "should" have been. Look forward to seeing my Griddy display...any thoughts about offering a 15 min view given that's what we are billed at?

      1 reply 0 retweets 0 likes
      Griddy‏ @GoGriddy 30 May 2019
      Replying to @AECDKB @gaultney

      We've talked about it, it would just be a data overload.

      4:21 PM - 30 May 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        1. David K. Bellman‏ @AECDKB 30 May 2019
          Replying to @GoGriddy @gaultney

          Maybe just offer the last week view and purge...

          1 reply 0 retweets 0 likes
        2. Griddy‏ @GoGriddy 30 May 2019
          Replying to @AECDKB @gaultney

          We will keep that in mind!

          1 reply 0 retweets 0 likes
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