Globe Help

@globehelp

Customer support for The Globe and Mail. Reach us directly at 1-855-813-6111 or customercare@globeandmail.com

Canada
Joined August 2012

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  1. Pinned Tweet
    4 Jun 2015

    Questions? We're online Monday to Friday 9am - 5pm ET to help resolve issues related to the 's print and digital products.

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  2. 9 May 2017
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  3. 14 Feb 2017
    Replying to

    only the android app offers offline reading at this time. Offline reading for iOS is still in the works.

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  4. 21 Dec 2016

    Hello! The holiday crossword will be included in this Saturday's edition, on the 24th.

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  5. 21 Jul 2016
    Replying to

    We apologize. Please DM your contact information so that we can investigate this further.

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  6. 21 Jul 2016

    We apologize. Please DM your contact information so we can investigate this.

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  7. 7 Jul 2016
    Replying to

    I replied to the customer on twitter asking for his account information so that we can investigate.

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  8. 10 Mar 2016

    @TheRealHarvo Our apologies for the inconvenience. Pls DM us your contact details so that we may further investigate the matter.

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  9. 9 Mar 2016
    Replying to

    @bethorganic Our apologies for the inconvenience. If you would like us to follow up on today’s delivery, pls DM your contact details.

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  10. 8 Feb 2016

    Get fresh, focused analysis of today's business news straight to your Twitter feed. Find out more: (for Subscribers)

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  11. 5 Feb 2016

    Another way Globe Unlimited helps investors stay better informed.

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  12. 5 Feb 2016

    Are you a subscriber looking for analysis on a specific stock? Ask The Globe's equities analyst:

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  13. 4 Feb 2016

    Find an investment that's right for you with the Globe's powerful Stock Screener

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  14. 3 Feb 2016

    Trying to position your portfolio for 2016? Find ideas and expert advice in our weekly Portfolio Strategy column:

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  15. 3 Feb 2016

    Start managing your investments with The Globe's Portfolio tool today: (for subscribers)

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  16. 2 Feb 2016

    Find expert tips and new investing ideas every day of the week in Carrick Best Reads:

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  17. 1 Feb 2016

    Gain a deeper understanding of your investments with these powerful portfolio tracking tools:

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  18. 1 Feb 2016

    @RangeAdvisors Thank you for your feedback on our service. Would you like to be contacted by Customer Care? Please DM us your contact info.

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  19. 27 Jan 2016

    @WilCBlake Happy to help :)

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  20. 26 Jan 2016
    Replying to

    @WilCBlake My apologies, please send us a DM.

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  21. 25 Jan 2016
    Replying to

    @WilCBlake If you would like to DM us your contact details, we can connect you with a Customer Care rep to further discuss this matter.

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