Hi @TeamYouTube I’m experiencing screen crashes while the video is playing, I’m using your App on the Xbox One X. I’ve looked at the Reviews and there’s loads of people getting the same issue. Is this being looked at? It’s been going on for months now, thanks
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Replying to @GetYourAmmoHere
Hey there, that's odd! Just to confirm, have you already tried resetting the app on your Xbox? Here's how: Settings > Reset app. Let us know if that helps.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
Thanks for getting back to me, I’ll give it a try when I get back tomorrow and let you know how it goes
1 reply 0 retweets 0 likes -
Replying to @GetYourAmmoHere @TeamYouTube
Right I’ve done the Reset App, still getting the same issue. Also I’ve uninstalled and reinstalled the App, still getting the same issue!
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Replying to @GetYourAmmoHere
Thanks for confirming. As a next step, please file a feedback report with these steps, here's how: https://yt.be/help/p9RX . While you may not get a direct response, we do use the details to investigate and fix any issues.
1 reply 0 retweets 1 like
Thanks, I’ve passed on my feedback
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