@TeamYouTube I have a serious and personal urgent matter that I need assistance with. I have no other form of contact with support besides this, so if someone can dm me it’ll be greatly appreciated. Thank you
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Replying to @Geram05592912
We'd like to help. What seems to be the issue? Share more details and we'll look into it. Let us know.
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Replying to @TeamYouTube
Currently not able to switch brand accounts or manage them. This has been an issue for 4 weeks now.
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Replying to @Geram05592912
Just to confirm, do you have access to the brand accounts? Also, are you able to see any error message while switching accounts or managing them? If yes, share screenshots without disclosing any personal info. Let us know.
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Replying to @TeamYouTube
No, I do have access to manage brand accounts or switching accounts. This is the error message I have been seeing for 3-4 weeks straight.pic.twitter.com/XaGPFHUSsl
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Replying to @Geram05592912
That's odd. If you haven't already, try clearing cache and cookies in the browser. Here's how: https://yt.be/help/V8qD . Let us know if that helps.
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Replying to @TeamYouTube
I have done that several times, did not help me. I have had this issue for 4 weeks now, and Iv tried several devices, it is just my account it does not work on.
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Replying to @Geram05592912
Thanks for trying those steps. As a next step, please login to the account experiencing the issue & send a feedback report with these steps: https://yt.be/help/FQA4 . You may not get a direct response, but the details will help us identify & fix issues. Thanks.
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I have sadly done this 3 weeks ago :/
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