Hey Gennie, thanks for reaching out. What happens when you try to open the app? Are you receiving an error message? Does this happen on any other device? Also, could you confirm if your device is running on the most updated OS? Keep us posted.
@TeamYouTube I don't know if I'm speaking the the right people, but my YouTube app isn't loading on my phone, I've tried turning off my phone and turning it on again and I deleted the app from my phone to redownload it again but that didn't work is there anything more I can do? X
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When I open the app it just goes all white, I don't receive any messages of error and I have the iPhone 5c and doesn't let me update the IOS x
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