Yup. Same way doctors aren't "employees" or "service providers." We work way below out real pay grade. We are here because we want to be here to help people.
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Old French “pacient”, Latin “patientem”; suffering or sick person under medical treatment. Anglo-French “custumer”/Medieval Latin “custumarius”; a toll-gatherer, tax collector. Etymology matters. Not knowing what has happened before us is like being incessant children. - Cicero
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I’ve never supported the pt. = customer. This a particularly salient point now that many people have no choice in there healthcare.. the clinician pt. Relationship is sacred not a thing of revenue.
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Agreed!
@GavinPrestonMD The word “patient” connotes vulnerability, which is central to the patient-physician relationship The move to “customer service” came when the system failed to serve our patients well Service, too, is a powerful word.. How about “Patient Service”? -
And, to those who say the correct term is patient-care - I absolutely agree!! Patient care AND Patient service We care, therefore we serve ...
#MedTwitter#MedEd
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Patient is a good word. Vastly misunderstood, misrepresented. I find ‘consumer’ as a patient insulting. I’m not consuming healthcare. I find Service Provider equally humiliating as a doctor, I serve, I am the patients ‘servant’ but definitely not a provider for corporate, thanks.
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And patients aren’t ‘clients’ either.
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Totally agree, although my favourite thing is to convert a patient back into a person.
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They are not commodities as well thereby making “restrictive covenants” on employed physician contracts unethical
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